my long beach tech support heroes…

ok so about a week ago, mysteriousness was afoot on my laptop. i’m not sure what the eff happened with my norton antivirus, but all of a sudden it started freaking out and repeatedly asking me to activate my account (which i’ve had for at least 2 years). so i got online with norton tech support and through the wonders of remote desktop magic or voodoo or something they were able to uninstall and reinstall my copy of norton antivirus.

so it seemed like things were awesome. and then my laptop decided it wanted an immediate divorce from the internet. no trial separation, just straight get the eff out my house. as someone who does quite a lot of freelancing over the internets, it was like putting me in stephen king’s misery house and hobbling the crap outta my operation… the process became do work on my computer that has all my files, save the stuff to show the clients onto a usb flash drive, take that to the huzz’s computer, email the files that way, and if a client sent something to me reverse the process.

basically i was about to jump outta the window. or worse have my wallet raped by the best buy geek squad.

so today i did some searching on craigslist trying to see if there was someone that looked reputable enough to trust the goods with. and while i did see a couple of ads that could possibly be legit people that don’t wanna steal from me… i still couldn’t get behind the idea of handing my laptop over to a stranger for at least a day, expecting to get it back with no hrearles (if i could get it back at all!)

i decided that for once i should have some standards, look for ratings, reviews, whatever. and that is how i found quickfix. they were the only guys i saw on google maps that had 11 ratings that all seemed pretty positive, so i gave em a call. (while crossing my fingers and hoping for the best.)

and without bringing my computer in or charging me, they tried a bunch of things with me over the phone to try and get this thing to work. and when none of that did and we had thoroughly discussed how my computer got to the point, they said ok i think you’re gonna need to bring it in.

and as i drove to 3397 east 19th street in signal hill, i racked my brain as to how long i could possibly work without my computer. and what dollar amount was i willing to spend to get this issue fixed?

turns out neither of those extremes happened. i walked in, they were super helpful, fixed it on the spot in the span of about 15 minutes, and charged me 25 bucks. TWENTYFIVE BUCKS. and they also threw in some pointers about things i could do to make my computer run a little better, AND installed avira virus protection freeware after making sure all the little nasty bits of norton antivirus that had kinda put me in this position were gone.

long story short, I HEART QUICKFIX. and i wholeheartedly recommend em, and if my computer effs up again that’s where i’ll go. the end!

Freelance Illustrator Steph Calvert โ€ข Steph Calvert Art | https://stephcalvertart.com

Freelance illustrator Steph Calvert is an award-winning artist with 24 years of experience working as a creative professional. She is based in McDonough, Georgia, just south of Atlanta.

Steph Calvert has expertise as aย childrenโ€™s book illustrator. She is an expertย surface pattern designerย forย art licensingย and createsย line drawingsย for publishing and product design. Steph has years of additional expertise as aย mural artist, creatingย original art, andย logo designย for small businesses. She is currently querying literary agents with her first author/illustrator book projects.

National SCBWI Conference, 2023
Illustration Summer Camp โ€“ The Highlights Foundation, 2021
Make Art That Sells, 2017
BFA in Computer Art โ€“ SCAD, 1999


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